Returns

Your happiness means the world to us, which is why every order comes with our 30-day satisfaction guarantee. If something's not quite right, just give us a shout and we'll sort it out together.

Got the wrong size? Easy fix! We'll happily pop a brand new size in the post for you, totally free, so you can find your perfect fit.

Would you rather have a refund instead? No problem at all! Just send your item back to us and we'll pop the full amount back into your account within 7 working days of it arriving. Just a heads-up: return shipping is on you.

3 simple steps to return the product:

Step 1 : Fill out the return form.

Send an email to info@comfitunderwear.co.uk to request the return form. Please include the reason for return in your mail.

Step 2 : Send your order

Send the items together with the completed return form to the address on the return form. Make sure the package has a Track and Trace code. As sender you are responsible and we want to avoid any misunderstandings.

Please note that the return address we will provide will be the supplier's return address. The supplier is located abroad, so the return costs may be higher. For this reason, we will offer you another solution that will be to your advantage beforehand.

Return Address (ALWAYS contact customer service first to register your return, otherwise it cannot be accepted):

No.68, Flat 1, TongYi Road, ZhenHaiQu, 315000, China

Step 3 : Receive the purchase amount in your bank account

Once we have received the parcel in good condition, we will make sure that the purchase amount is back in your bank account within 7 working days!

To be eligible for a refund or exchange, the returned product must be returned in its original condition with labels and tags attached. The product must not contain any signs of use. We reserve the right to refuse returned items if it is suspected that the items have already been used or damaged through no fault of our own.